Director Partner Business Development – Partner Transformation

ServiceNow is seeking a Director of Partner Business Development – partner Transformation to lead and grow business development initiatives with ServiceNow's AI, CRM, and emerging technologies in the Americas. This role focuses on partner engagement, pipeline creation, and integration within partner ecosystems to drive growth. The Director will align ServiceNow’s technology with partner needs to create value and accelerate customer transformation.

Requirements

• 12+ years of experience in leading partner business development teams, ISV/channel sales, or enterprise software business development in the Americas.
• Proven success driving partner-led business development and joint pipeline creation.
• Deep understanding of the CRM and AI market and how partners build and monetize CRM practices.
• Experience working within complex, global partner ecosystems (System Integrators, ISVs, Cloud Service Providers).
• Strong ability to influence partners’ business strategies and architectural roadmaps.
• Fluency in English required; Spanish or Portuguese a strong plus.

Benefits

• Health plans
• 401(k) Plan
• ESPP
• matching donations
• flexible time away plan
• family leave programs