Bristol Myers Squibb

Director, Process & Design Engineering – Payroll

Director, Process & Design Engineering – Payroll at Bristol Myers Squibb (Tampa, FL). Lead global payroll process optimization using ServiceNow & Workday. Requires 10+ years payroll ops experience, process design expertise, compliance knowledge. Comprehensive benefits included.

ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - Human Resources

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
November 13, 2025

Bristol Myers Squibb is seeking a Director, Process & Design Engineering for Payroll to lead the strategic design, oversight, and optimization of payroll processes across global operations. The successful candidate will establish robust standards, procedures, and service level agreements to deliver predictable, high-quality outcomes. The role requires a passion for process improvement, payroll operations, and automation, with a strong knowledge of payroll compliance, controls, and data privacy.

Requirements

  • Bachelor's or advanced degree in Industrial Engineering, Business Analytics, Operations Management, Human Resources, or a related field
  • 10+ years of progressive experience in payroll process design, operations, change management, and leadership roles within large, complex organizations
  • Proven expertise in evaluating and redesigning process flows for systems such as Workday, ServiceNow, and other HR/payroll platforms
  • Strong knowledge of payroll compliance, controls, data privacy, and audit requirements at both global and local levels
  • Exceptional problem-solving, critical-thinking, and project management skills with a track record of delivering complex initiatives on time and within budget

Benefits

  • Medical, pharmacy, dental and vision care
  • Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP)
  • Financial well-being resources and a 401(K)
  • Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support
  • Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility
  • Parental, caregiver, bereavement, and military leave
  • Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources
  • Other perks like tuition reimbursement and a recognition program

Requirements Summary

10+ years of experience in payroll process design, operations, and leadership roles, with a strong knowledge of payroll compliance and data privacy