Dispatch Agent

We are seeking a highly organized and detail-oriented Dispatch Specialist to join our team. The Dispatch Specialist will play a critical role in coordinating and managing the deployment of our field service personnel and resources to effectively respond to client needs.

Requirements

• High school diploma or equivalent; additional education or certification in a related field is a plus.
• Excellent communication and interpersonal skills, with the ability to remain calm and composed in high-stress situations.
• Exceptional organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving and decision-making abilities.
• Experience working in a fast-paced and customer-focused environment.
• Knowledge of dispatch operations, procedures, and protocols a plus.
• Experience with ServiceNow a plus
• Previous Dispatch experience a plus

Benefits

• Comprehensive health, vision, and dental benefits for you and your family.
• 401(k) With up to 4% match
• Time Off & Paid Holidays - Ask us how we empower employees to take control of their well-being
• Stock Options - Every full-time employee has the opportunity to be an owner of the company and benefit from our success.
• Paid Parental Leave - To help your growing family while you're away from work.
• Company Events - Christmas Party, Summer Party, and other parties to celebrate whenever we can find an excuse.
• Charitable Opportunities - LVT sends groups of employees to help the Daybreak Vision Project restore sight to thousands of people a year.
• Wellness - We regularly host dentists, chiropractors, financial experts, and other professionals to provide services and seminars to help promote physical, mental, emotional, and financial wellness.
• Scholarship opportunities for employees and their dependents, discounted cell services, and opportunities to score tickets to Utah Jazz games and other Delta Center events.