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Thomson Reuters
Editorial Support Specialist
Join Thomson Reuters as an Editorial Support Specialist in Bangalore. Leverage ServiceNow for 2nd level support, ensuring efficient tech operations. Enjoy hybrid work, career growth, and competitive benefits.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 18, 2025
Editorial Support Specialist provides skilled technical support for the design, testing, delivery, support, and maintenance of production services in the technical operations environment. They work with various teams to implement new technological solutions and provide 2nd level end user support to Reuters users.
Requirements
- Good knowledge of operation systems (MacOS, Window, iOS, Android)
- Good knowledge of, and experience with, networks (DHCP, DNS, subnets, routing, etc)
- Good working knowledge and experience of the following: Active Directory, Office 365, VPNs
- Experience in high volume ticket environment and system (ServiceNow)
- Use and understanding of server operating systems (Windows Server, Unix, Linux)
- Awareness of technology security and related best practices
Benefits
- Hybrid Work Model
- Flexibility & Work-Life Balance
- Career Development and Growth
- Industry Competitive Benefits
- Culture
- Social Impact
Requirements Summary
Good knowledge of operation systems, networks, and server operating systems, with experience in high volume ticket environment and system
