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ServiceNow
Engagement Manager
ServiceNow Engagement Manager in Chiyoda leads solution delivery, manages teams, governance, and financials. Requires 8+ years professional services experience, AI integration expertise, travel capability. Offers PTO, 401k, visa sponsorship, four-day week.
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Job description
Posted on:
December 11, 2025
ServiceNow is seeking an Engagement Manager to oversee the delivery of defined solution scope to meet customer's desired results. The EM will lead the delivery team, manage engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials. The role requires experience in leveraging AI into work processes, 8+ years of experience in a professional services organization, and ability to travel up to 20%.
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
- 8+ years progressive experience as part of a professional services organization
- Ability to travel up to 20%
- Creativity with comfort running projects independently
- Success driving complex issues through analysis and resolution
- Experience working collaboratively
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
Requirements Summary
8+ years of experience in professional services organization, AI experience, and ability to travel up to 20%
