Engagement Manager at ServiceNow, Sao Paulo. Oversee solution delivery, manage governance, and integrate AI. Requires 8+ years in services, ServiceNow certs.
As an Engagement Manager, you will oversee the delivery of a defined solution scope to meet the customer's desired results, working collaboratively with the customer project team and any involved partner. You will be responsible for managing the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials.