Engineer Configuration Management Database (CMDB)

Develop and implement configuration management strategies, policies, and procedures to ensure the accuracy, integrity, and reliability of configuration items within the Configuration Management Database (CMDB). Collaborate with cross-functional teams and conduct training sessions for employees.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related discipline.
• At least 4 years of experience in CMDB administration and ITSM process management.
• Strong understanding of IT service management frameworks, particularly ITIL.
• Hands-on experience with Configuration Management in ServiceNow.
• Solid knowledge of IT infrastructure, network architecture, and databases such as Microsoft SQL.
• Proficiency in data analysis and the creation of reports and dashboards.
• Excellent problem-solving skills and the ability to work independently with a focus on priorities.
• Strong communication and interpersonal skills.
• Ability to effectively train and educate others.
• Enthusiasm for learning and exploring new topics.
• Proficiency in English.

Benefits

• Further training and education
• Holistic corporate health management
• Medical, Dental and Vision coverage
• Talent development
• Team Events
• Trust-based working time
• Paid vacation days, holidays and sick time