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Concentra
Engineer II, ServiceNow
Join Concentra as an Engineer II, ServiceNow in Addison, TX. Leverage your ServiceNow expertise in ITSM, ITOM, and ITBM. Benefits include 401(k), health plans, and tuition reimbursement.
Direct Hire
Mid-Level
ServiceNow Role Type:
Application Developer
ServiceNow Modules:
IT Operations Management
IT Service Management
Incident Management
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Certified System Administrator
Job description
Posted on:
July 26, 2023
The Engineer II, ServiceNow is responsible for the design, development, implementation, administration, and maintenance of solutions on the ServiceNow platform. This role blends technical expertise with analytical skills to translate business requirements into effective ServiceNow solutions and provide technical leadership to the development team.
Requirements
- Bachelor's Degree in Computer Science or Computer Engineering
- 5 years of relevant experience
- Certification in Business Analysis, Certified ServiceNow System Administrator, Certified ServiceNow Implementation Specialist, or Certified ServiceNow Application Developer preferred
- Strong knowledge of ServiceNow modules, such as ITSM, ITOM, ITBM, etc
- Experience in business process analysis and workflow automation
- Ability to create user stories, process flows, and functional specifications
- Familiarity with Agile/Scrum methodologies
- Strong analytical, critical thinking, and problem-solving abilities
Benefits
- 401(k) Retirement Plan with Employer Match
- Medical, Vision, Prescription, Telehealth, & Dental Plans
- Life & Disability Insurance
- Paid Time Off
- Colleague Referral Bonus Program
- Tuition Reimbursement
- Commuter Benefits
- Dependent Care Spending Account
- Employee Discounts
Requirements Summary
Bachelor's degree in Computer Science or Computer Engineering, 5 years of experience, and certifications in Business Analysis or ServiceNow
