Concentra

Engineer III, ServiceNow

Join Concentra as an Engineer III, ServiceNow in Addison, TX. Lead design and implementation on the ServiceNow platform. Requires 5 years' experience and strong ITSM, ITOM, ITBM knowledge.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Incident Management
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Workflow Automation
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
May 8, 2023

The Engineer III, ServiceNow (Lead) is a key role responsible for leading the design, development, implementation, administration, and maintenance of solutions on the ServiceNow platform. This role blends technical expertise with analytical skills to translate business requirements into effective ServiceNow solutions and provide technical leadership to the development team.

Requirements

  • 5 years of experience
  • Strong knowledge of ServiceNow modules, such as ITSM, ITOM, ITBM, etc.
  • Experience in business process analysis and workflow automation
  • Ability to create user stories, process flows, and functional specifications
  • Familiarity with Agile/Scrum methodologies

Benefits

  • Full salary range not specified

Requirements Summary

5 years of experience, strong knowledge of ServiceNow, and experience in business process analysis and workflow automation