Enterprise Architect - Service Management

Decides on architectural strategic technology & vendor choices/selection for the architecture landscape and TCO economic ambition. Ensures the total cost of ownership (TCO) is considered in all decision-making enabling simplification and lowering towards target state. Ensures architecture vision, targets and changes are delivered seamlessly in partnership with the business.

Requirements

• Demonstratable enterprise architecture expertise with a strong knowledge of frameworks and modelling tools (e.g. TOGAF / ArchiMate / BIZBOK / LeanIX)
• Experience developing enterprise models across Business Capability, Product, Service Domain and Data
• Proven track record of delivering digital transformation at scale and execution at pace within the last 3 years of emerging architecture and technology trends
• Strong understanding of architectural patterns, integration and modern engineering practices
• Knowledge of IT operating frameworks (e.g. ITIL / COBIT / IT4IT / SIAM / DevOps / etc)
• Awareness of various ITSM products & tools (Helix / ServiceNow / Jira / etc)
• Awareness of UK and international standards and legislation around cyber security and resilience (e.g. NIS2 Directive, DORA, ISO/IEC 27001, NIST Cybersecurity Framework, GDPR)

Benefits

• 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
• Competitive holiday allowance with the option to buy more
• Discretionary bonus schemes linked to your performance and ours
• Strong pension and life assurance to help plan for the future
• Tailored induction and training to support your development from day one
• Exclusive perks and savings through our M&S Choices portal
• Market-leading family policies, including parental, adoption and neonatal leave
• 24/7 wellbeing support, including virtual GP access and mental health services
• One paid volunteer day a year to support a cause that matters to you