Enterprise Monitoring - Senior Consultant

Windward Consulting is at the forefront of Service-Centric IT, helping clients align process, organization, information, and technology to run mission-critical IT environments. We are seeking an experienced Enterprise Monitoring Senior Consultant with Azure monitoring experience.

Requirements

• Define standards to Monitor and support applications in the Azure Cloud environment using SCOM, Azure Monitor, and other relevant tools.
• Utilize Azure SaaS and PaaS knowledge to establish monitoring baselines to troubleshoot and resolve issues.
• Integrate Azure Monitor alerts with ServiceNow event management to ensure timely incident response.
• Demonstrate hands on experience with implementations of the core suite of ServiceNow ITOM applications (Discovery, Service Mapping, Event Management)
• Demonstrate hands on experience with designing and implementing multiple integrations to 3rd party systems
• Leverage both proven and innovative technology approaches to solve challenging business problems
• Provide technical assessments, written documentation and technical expertise
• Collaborate with cross-functional teams to resolve complex application and infrastructure issues.
• Develop and maintain documentation related to monitoring processes, procedures, and troubleshooting steps.
• Continuously improve monitoring and support processes through automation and optimization.

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Short Term Disability
• Long Term Disability
• Life Insurance
• AD&D
• Paid Time Off
• Personal Leave
• Holidays
• 401(k) plan with company match