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Zensar
Enterprise SaaS - MSD - ERP - Solution Architect~Enterprise SaaS - MSD - ERP~Enterprise SaaS - MSD~Enterprise SaaS
Join Zensar as a ServiceNow Solution Architect in India. Lead HRSD solutions, enhance employee experience, and utilize skills in portal development and automation.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Human Resources Service Delivery
Knowledge Management
Service Catalog
Workflow Automation
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Human Resources
Job description
Posted on:
September 5, 2025
We are seeking a ServiceNow Solution Architect to lead the design, development, and deployment of scalable ServiceNow solutions, particularly for HR Service Delivery and employee experience. The role involves modernizing HR portals, automating processes, and enhancing employee engagement. Strong skills in portal development, workflow automation, ACL configuration, and data management are essential.
Requirements
- 8+ years of experience in ServiceNow platform with at least 3 years in a Solution Architect role.
- Strong hands-on experience with HRSD, Employee Center Pro, Flow Designer, and Now Assist.
- Proven expertise in portal development, widget customization, and taxonomy design.
- Deep understanding of ACLs, email templates, and case management in HR context.
- Experience in data migration, content structuring, and knowledge management.
Requirements Summary
8+ years ServiceNow experience, at least 3 in solution architecture. Strong skills in HRSD, Employee Center Pro, and portal development. Deep understanding of ACLs and data migration is required
