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Performance Technologies
Enterprise Service Management Consultant
Join Performance Technologies in Athens as an Enterprise Service Management Consultant. Leverage ServiceNow skills to optimize workflows and drive change. ITIL cert required.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
May 21, 2025
Join our team as an Enterprise Service Management Consultant and optimize business workflows, solve complex challenges, and lead transformative changes across organizations.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 2-3 years of hands-on experience in ITSM/ESM projects.
- Practical knowledge of OpenText SMAX or similar platforms (e.g., ServiceNow, Jira, Remedy, Freshdesk).
- Valid ITIL certification (v3 or 4).
- Familiarity with scripting and web services (REST/SOAP).
- Proficiency in English (written and spoken).
- Strong communication, presentation, and stakeholder engagement abilities.
Benefits
- friendly and dynamic working environment
- opportunity to develop skills and competencies
- workplace with a strong focus on values and work-life balance
Requirements Summary
2-3 years of ITSM/ESM experience, ITIL certification, practical knowledge of OpenText SMAX or similar platforms
