IT Service Management Specialist

Join a leading Technology Solution Provider as an IT Service Management Specialist. Drive process improvements and new technologies. Participate in large-scale enterprise projects and contribute to the development of ITSM/ITIL processes.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2+ years of hands-on experience in ITSM/ESM projects
• 5+ years of experience in a Consulting or Technical BA role
• SW Engineering background
• Experience in any ITSM product such as ServiceNow, Jira etc
• Solid Project Managements skills
• Excellent communication, presentation and writing skills both in Greek and English
• Ability to work individually or as a member of a larger team
• Attention to detail and sense of accountability and ownership

Benefits

• Attractive compensation package
• Continuous training on innovative products and solutions