Enterprise Watch Officer (Nightshift) 6PM to 6AM

The Enterprise Watch Officer will monitor and coordinate operational activities, ensuring timely response and remediation of detected or reported issues. The position requires a 12-hour permanently assigned shift, working in a 24/7 environment. The selected candidate should be prepared to work a night shift, 6pm-6am on a Panama Shift.

Requirements

• Ability to support, oversee, and lead a team of Network engineers and other support staff as assigned.
• Ability to obtain a DoD secret Clearance / An active DoD Secret clearance.
• 12+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience).
• 5+ years of leadership experience.
• IAT Level II
• Must have documented 3+ years of routing/switching experience in an operational support capacity within a Wide Area Network (WAN) with:
• Knowledge of networking fundamentals.
• Familiarity with cloud networking and virtualization technologies.
• Understanding of ITIL service delivery concepts.
• Experience working in a Network Operations Center (NOC) or Security Operations Center (SOC).
• Previous experience in a mission-critical or emergency response environment. Ability to work in a fast-paced, 24/7 operational environment.
• Excellent problem-solving and troubleshooting skills.
• Working knowledge of ServiceNow; creating, updating, and closing tickets.
• Excellent verbal and written communication.
• Ability to provide clear, concise briefings and reports to senior-level executives and staff.

Benefits

• healthcare
• wellness
• financial
• retirement
• family support
• continuing education
• time off benefits