KPMG Global Services

Executive-KDNI

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Consulting
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Entry Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Customer Service Management
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Governance, Risk, and Compliance
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Human Resources Service Delivery
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 6, 2025

A ServiceNow Associate Consultant will join a high-performing ServiceNow implementation team, focused solely on ServiceNow implementation and transformation projects. The role involves collaboration, configuration, customization, problem-solving, and continuous learning to deliver high-quality solutions to clients. The consultant will work within an Agile Scrum framework.

Requirements

  • Prior ServiceNow Implementation experience (not managed services or minor enhancements).
  • Minimum 2 years hands-on experience with ServiceNow implementation projects.
  • Knowledge of ServiceNow modules (ITSM, HRSD, CSM, GRC, SecOps, etc.).
  • Understanding of ITIL framework and IT service management.
  • Strong scripting and technical skills in ServiceNow platform customization.
  • Familiarity with Agile Scrum methodology.
  • Strong communication and collaboration skills.
  • Ability to handle multiple tasks in a dynamic project environment.

Requirements Summary

2+ years ServiceNow experience. Knowledge of ServiceNow modules. ITIL understanding. Agile & scripting skills required