Ensono

Expert Observability engineer

Join Ensono as an Expert Observability Engineer in Pune, leveraging ServiceNow for monitoring solutions. 10+ years in observability required. Benefits include unlimited PDO.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
IT Service Management
ServiceNow Certifications (nice to have):
Department - JobBoardly X Webflow Template
Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
September 12, 2025

Ensono empowers clients to achieve business outcomes through technology, focusing on monitoring and observability. The Expert Observability Engineer will define, drive, and execute the team's monitoring and observability strategy, ensuring visibility, system reliability, and incident resolution. This role involves designing and implementing monitoring solutions, enhancing observability platforms, and automating processes.

Requirements

  • 10+ years of experience in observability or monitoring engineering operational roles
  • 10+ years of hands-on experience with ITSM platforms such as ServiceNow and Monitoring Tools
  • Strong proficiency in Python, Bash, JavaScript for automation and scripting
  • Experience with Infrastructure as Code (Ansible, Terraform, etc) for observability tools deployment
  • Strong analytical and problem-solving skills for diagnosing complex issues
  • Effective communication and leadership skills
  • Bachelor’s degree in related field

Benefits

  • Unlimited Paid Day Off (PDO)
  • Health plan options
  • Dental, vision, short and long-term disability, life and AD&D coverage
  • Flexible spending accounts
  • Wellness program
  • Flexible work schedule

Requirements Summary

10+ years observability/monitoring experience, ITSM platforms expertise, strong scripting skills (Python, Bash, JavaScript). Bachelor's degree in related field