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Leibniz-Rechenzentrum der Bayerischen Akademie der Wissenschaften
Fachinformatikerin (m/w/d) für IT-Support / Servicedesk
Join Leibniz-Rechenzentrum in Garching bei München as an IT Support Specialist. Utilize ServiceNow for ticketing, optimize workflows, and enjoy flexible work options.
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
September 26, 2025
The LRZ is seeking a temporary or part-time IT Support / Servicedesk Specialist to join a dynamic team in Garching bei München. The role involves handling user requests, optimizing workflows, participating in process teams, and providing excellent IT support to users. The company emphasizes a collaborative and innovative work environment with flexible working options.
Requirements
- Completed Vocational Training in Information Technology or a comparable qualification
- Good knowledge of various operating systems and web browsers
- Knowledge of IT service management and ticketing systems (iET ITSM, OTRS or ServiceNow)
- Openness to IT matters
- Very good German language skills
- Good communication skills
- ITSM ticketing systems (iET ITSM, OTRS or ServiceNow)
Benefits
- e.g., 2-office schemes
- discounts for public transport
- free parking
- insurance for the vocational association
- up-to-date technical equipment
Requirements Summary
Vocational training in IT or similar qualification required. Good knowledge of operating systems, web browsers, IT service management & ticketing systems
About
Leibniz-Rechenzentrum der Bayerischen Akademie der Wissenschaften
Tech, Software & IT Services, Education
View company