Field Service Technician Lead

Field Service Technician Lead position to support USSOUTHCOM in Doral, Florida, overseeing and optimizing the training and employment of Field Service Technicians, and improving processes and technology solutions.

Requirements

• Must hold an active secret level clearance
• Bachelor’s degree in information technology, Computer Science, or related field
• Minimum 8 – 12 years of experience in IT Systems and Networks Maintenance and repair.
• DoD 8140 Intermediate or Equivalent Industry Certification (SEC+) CCNA, CASP, etc.
• Proven ability to lead and facilitate meetings with diverse groups of stakeholders
• Strong analytical and problem-solving skills
• Experience with change management tools and ITSM platforms (ServiceNow)

Benefits

• Comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
• Flexible time off benefit
• Robust learning resources