Field Services Technician I

Field Services Technician I is responsible for providing onsite and remote technical support for end users, including desktops, laptops, peripherals, and mobile devices. The role involves troubleshooting and resolving common hardware and software issues, delivering a high-quality, customer-focused service experience, and maintaining accurate ticket documentation in ITSM tools.

Requirements

• Provide onsite and remote technical support for end users
• Troubleshoot and resolve common hardware and software issues
• Deliver a high-quality, customer-focused service experience
• Maintain accurate ticket documentation in ITSM tools

Benefits

• Competitive salary
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment