Arad Tech Sourcing

Technical Service Desk Rep Level 1 Onsite Tel Aviv

Technical Service Desk Rep Level 1 at Arad Tech Sourcing, Tel Aviv. Provide ServiceNow-based L1 support, troubleshoot hardware/software/network issues, manage inventories. 2+ yrs exp required. Benefits include health insurance, pension, transportation.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
December 12, 2025

We are seeking a Technical Service Representative to provide Level 1 support as part of a global Service Desk.

Requirements

  • Troubleshooting hardware, software, network, and user-access issues
  • Working with ServiceNow
  • Updating inventories
  • Supporting end users
  • Meeting KPIs and performance metrics

Benefits

  • Pension and study fund
  • Private health insurance
  • Meal card
  • Transportation allowance
  • Mobile phone reimbursement

Requirements Summary

2+ years of experience as a technical service desk agent, with experience in Level 1 technical support and Microsoft 365