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AVASO TECH PRIVATE LIMITED
Field Support Engineer
Join AVASO TECH as a Field Support Engineer in Brussels. Leverage ServiceNow for incident management and provide top-notch IT support. 2-4 years experience required.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Change Management
IT Service Management
Problem Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 16, 2025
AVASO Technology is seeking an experienced IT Field Support Engineer to join their team in Brussels. The role focuses on providing technical support, troubleshooting, and IT assistance to end users, including hardware, software, and operating systems. The candidate will need strong technical skills and a customer-focused approach. The position requires ownership of incidents and SRQs and maintenance of KB articles.
Requirements
- 2-4 years of experience in Onsite support
- Knowledge and experience with Windows 10 OS
- Good expertise in EUC tools, remote support tools, MS Office, and Outlook
- ITIL process of Incident, Change, Problem, Service Request, and related activities
- Knowledge of ticketing tools (ServiceNow / Remedy etc.)
- Knowledge and experience in Service requests, incidents, problem management, and change process
- Solid communication skills (English & Local Language)
Requirements Summary
2-4 years of IT support experience. Windows 10 OS knowledge is required. Excellent communication skills in English
Apply now
Brussels
|
Brussels-Capital Region
Belgium
Entry Level
In-Person
Full Time
