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AVASO TECH PRIVATE LIMITED
Field Support Engineer
Join AVASO Tech as a Field Support Engineer in Prague. Leverage ServiceNow for ticketing, incident management, and provide top-notch IT support.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Change Management
IT Service Management
Problem Management
Service Catalog
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 14, 2025
AVASO Technology is seeking an experienced IT Field Support Engineer to join our team in Prague. The successful candidate will provide technical support, troubleshooting, and IT assistance to end users with strong technical skills and a customer-focused approach.
Requirements
- 2-4 years of experience in Onsite support
- Knowledge and experience with Windows 10 OS
- Good expertise in EUC tools, remote support tools, MS Office, and Outlook
- Knowledge and experience with ticketing tools (ServiceNow / Remedy etc.),
- Knowledge and experience in Service requests, incidents, problem management, and change process
- Certification: CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or equivalent.
Benefits
- No benefits listed in the job description
Requirements Summary
2-4 years of experience, Windows 10 OS, EUC tools, MS Office, and Outlook, CompTIA A+ or Microsoft Certified Desktop Support Technician certification
