.svg)
Marriott
FLEX Application Support Analyst - Senior
Join Marriott as a Senior FLEX Application Support Analyst in Bethesda, MD. Leverage ServiceNow skills to resolve user issues and enhance workflows. Benefits include medical, 401(k), and discounts.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 25, 2025
The Senior Analyst acts as a support subject matter expert resolving issues reported by property users and identifying and participating in activities or projects related to the platform and support workflows.
Requirements
- 3+ years' experience in business application support in a call center environment, customer service or hospitality
- High school diploma or equivalent (GED)
- 2+ years' MARSHA Reservations System or other Reservations Systems Experience
- Strong communication skills (written and verbal)
- Prior experience using ServiceNow or other ticketing solutions
Benefits
- Medical
- Dental
- Vision
- Health care flexible spending account
- Dependent care flexible spending account
- Life insurance
- Disability insurance
- Accident insurance
- Adoption expense reimbursements
- Paid parental leave
- 401(k) plan
- Stock purchase plan
- Discounts at Marriott properties
- Commuter benefits
- Employee assistance plan
- Childcare discounts
Requirements Summary
3+ years of experience in business application support, high school diploma or equivalent, and prior experience using ServiceNow or other ticketing solutions
Apply now
Bethesda
|
Maryland
United States
Senior
Hybrid
Full Time
53640-96640 USD/year
