FLEX Software Engineer - Salesforce Commerce Operations

Marriott International is seeking a Software Engineer, Salesforce Commerce Operations to manage operational aspects of the eCommerce platform. The ideal candidate will have experience with Digital Commerce technology, incident management, and problem management processes.

Requirements

• Bachelor's degree in computer science, or related field, or a combination of relevant education, training, and experience
• 5 years' experience in Digital Commerce technology
• Experience with Retail and/or Digital support
• Strong understanding of incident management and problem management processes
• Experience with communication and collaboration tools (e.g. Slack, Jira, Confluence)
• Experience with Dynatrace and/or Splunk for observability and monitoring
• Knowledge of ServiceNow for incident management
• Familiarity with ITIL (Information Technology Infrastructure Library) best practices
• Strong analytical and problem-solving skills
• Excellent communication and collaboration skills
• Experience with Salesforce B2C Commerce Cloud, SFCC development and deployment processes
• Knowledge of Salesforce Commerce Cloud APIs and integrations
• Experience with Salesforce Service Cloud/OMS a plus
• Experience with CDN & WAF a plus
• Experience with Bot Mitigation tools a plus
• Experience building data visualization Tableau dashboards a plus

Benefits

• Medical
• Dental
• Vision
• Health care flexible spending account
• Dependent care flexible spending account
• Life insurance
• Disability insurance
• Accident insurance
• Adoption expense reimbursements
• Paid parental leave
• 401(k) plan
• Stock purchase plan
• Discounts at Marriott properties
• Commuter benefits
• Employee assistance plan
• Childcare discounts