Forward Deployed Solution Architect – Applied AI FDE

ServiceNow is seeking a Forward Deployed Solution Architect (FDSA) to lead strategic discoveries and architect AI-native solutions, driving business value and scalability within the Now AI Platform. This role focuses on partnering with customers to deliver actionable insights and build reusable AI-powered solutions. It's a unique opportunity to define what great looks like for scalable enterprise innovation and provide a field-tested solution.

Requirements

• Experience integrating AI into processes.
• Enterprise AI/ML architecture and field engineering experience.
• Strong grasp of LLM-based systems and GenAI pipelines.
• Cloud and infrastructure proficiency (AWS, Azure, GCP).
• Proficiency in Python and SQL.
• Field readiness for up to 30% travel.

Benefits

• Health plans
• 401(k) Plan
• ESPP
• Flexible time away plan
• Family leave programs