Forward Deployed Solution Engineer – Applied AI FDE

ServiceNow is seeking a Forward Deployed Solution Engineer (FDSE) to join the Applied AI FDE team. This role focuses on building and delivering scalable, enterprise-grade AI solutions, partnering with customers in agile sprints, and shaping internal tooling. The FDSE will be responsible for solving critical challenges in AI-driven workflows and leveraging LLMs to automate processes and improve workflows.

Requirements

• 8+ years of software engineering experience
• 2+ years of experience building systems in customer-facing or embedded roles
• Proven ability to design and implement AI-native software in production environments
• Strong backend and frontend (React, Angular) development skills
• Proficiency in APIs, orchestration pipelines, vector DBs, LLM frameworks, UI components
• Skill in debugging distributed systems and maintaining performance

Benefits

• Health plans
• 401(k) Plan
• ESPP
• Matching donations
• Flexible time away plan
• Family leave programs