Vodafone

GCP Service Enablement Specialist

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
October 29, 2025

Vodafone is seeking a skilled individual to join their service enablement team. The role focuses on ensuring service readiness and operational excellence for Google Cloud offerings, working with product, delivery, and support teams. This position involves documentation, stakeholder coordination, tooling optimization, and process improvement, all within a collaborative and inclusive environment.

Requirements

  • Proven experience in Service Transition, Incident and Change Management.
  • Strong knowledge of GCP resources and ITIL frameworks.
  • Excellent communication and stakeholder management skills.
  • Analytical mindset with a problem-solving orientation.
  • Comfortable working in shift-based roles and rare travel scenarios.

Benefits

  • Opportunity to work on cutting-edge service enablement projects
  • Exposure to Agile/DevOps practices
  • Collaborative work culture
  • Structured career development
  • Inclusive workplace
  • Commitment to Diversity and Inclusion

Requirements Summary

5+ yrs service experience. GCP expertise and ITIL knowledge are crucial. Strong communication/stakeholder skills needed