We are looking for a Staff Developer with expertise in ServiceNow Implementation to join the EY GDS ServiceNow team. The successful candidate will work on solving client problems using the ServiceNow platform and have the opportunity to work with a high-quality team to build innovative products.
Requirements
- Performs Configuration/Customization of the ServiceNow system, including creation workflows
- Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc
- Uses scripting tools and Service Now functionality to automate rote tasks
- Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc
- Gathers specifications from the business departments and delivers a product/release that meets the needs presented
- Load, manipulate and maintain data between Service-now and other systems as needed
- Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed
- Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
- Performs system and integration testing with sample and live data
Benefits
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
- Individual progression plan to ensure personal development
- Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries