General Motors

ServiceNow HR Service Delivery (HRSD) Product Owner

Join General Motors as a ServiceNow HRSD Product Owner in Taguig City. Lead HRSD implementations, enhance employee experiences, and leverage ServiceNow skills.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Governance, Risk, and Compliance
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Human Resources Service Delivery
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Human Resources

Job description

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Posted on:
 
June 5, 2025

The HR Service Delivery (HRSD) Product Owner is responsible for implementing and evolving the ServiceNow HRSD platform. This role will have direct reports and be responsible for strategy and delivery of seamless and intelligent employee experiences using the ServiceNow HRSD platform.

Requirements

  • Bachelor's degree in technology or equivalent
  • 5+ years experience in HR Technology or HR Operations with a focus on ServiceNow HRSD
  • Demonstrated experience leading HRSD implementations, including configuration and testing
  • Experience working in a hybrid ServiceNow operating model where the platform is managed between HR Technology, Shared Services and IT
  • Familiarity with ServiceNow’s Unified Data Fabric and native AI capabilities
  • Strong background in agile product ownership, with experience defining and managing backlogs
  • Excellent communication and stakeholder engagement skills across HR, IT, and leadership teams
  • Understanding of low-code/no-code development and governance in enterprise platforms
  • Willingness to work on night shift (mid to night shift, flexible working hours to support US time zones)

Benefits

  • Competitive edge with preferred qualifications
  • Accommodations for individuals with disabilities

Requirements Summary

5+ years experience in HR Technology or HR Operations, familiarity with ServiceNow’s Unified Data Fabric and native AI capabilities, and excellent communication and stakeholder engagement skills