ServiceNow

GenAI Architect

Join ServiceNow as a GenAI Architect in Tokyo. Leverage ServiceNow's GenAI capabilities to drive customer success. Requires 5+ years in tech advisory, fluency in Japanese/English, and ServiceNow certifications. Benefits include free meals.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Predictive Intelligence
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
July 22, 2025

As a GenAI Architect, you will drive customer outcomes, roadmap, and value realization for GenAI technology through hands-on delivery of ServiceNow’s GenAI capabilities and technical advisory activities.

Requirements

  • Must be fluent in Japanese and English
  • Must be already authorized to work in Japan
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • At least 5 years of experience in a technology advisory role, experience working directly with AI, machine learning technologies, statistical systems, or big data platforms.
  • 8+ Years of experience in building solutions on complex cloud-native products, applications, and platforms
  • ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired, 3+ years of ServiceNow Platform experience preferred
  • Proven track record of driving business growth and customer satisfaction with emerging technology solutions
  • Excellent communication skill in both Japanese & English and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences
  • Strong analytical and problem-solving skills
  • Ability to work effectively in a fast-paced, dynamic environment
  • Customer-focused mindset and commitment to delivering high-quality results
  • Must be able to travel up to 30% annually

Benefits

  • Free meals

Requirements Summary

5+ years of experience in a technology advisory role, 8+ years of experience in building solutions on complex cloud-native products, and excellent communication skills in Japanese and English