Global Adoption Expert – Training, Enablement & Change Management

We are seeking a highly collaborative and people-driven Global Adoption Expert to lead training, enablement, and change management for our Digital Sales organization. Your role is to ensure that every innovation, whether process or technology, is implemented, deeply adopted, embedded in workflows, and embraced by teams across the globe.

Requirements

• Design and deliver global enablement strategies that support the rollout of new technology and processes.
• Lead onboarding, training, and continuous learning initiatives tailored to digital sales personas and workflows.
• Collaborate closely with Product Managers to align messaging, materials, and learning experiences with user needs and product design.
• Establish and scale communities of practice and local champion networks that act as the backbone for innovation adoption—driving peer-to-peer engagement, feedback, and ideation.
• Drive enterprise-level change management, including stakeholder engagement, communications planning, and behavioral reinforcement strategies.
• Measure adoption using a combination of system usage, sentiment analysis, feedback loops, and business impact metrics.

Benefits

• Improve productivity and performance across Business Development, Digital Sales, and Enterprise Sales
• Work on a global scale with a company that has over 8,100 customers, including 85% of the Fortune 500
• Be part of a team that is bringing innovative AI-enhanced technology to the world