ServiceNow

Global Client Director - Finance / Banking

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 27, 2025

ServiceNow is seeking a Global Client Director - Finance / Banking to oversee executive relationships with large existing accounts, manage virtual teams, and drive financial targets. This role requires strategic leadership and partnership, as well as development of ServiceNow solutions based on customer needs. It involves building relationships across departments, promoting a positive customer experience, and achieving financial growth.

Requirements

  • 10+ years of experience in client management
  • 5+ years of experience as a Client Director/equivalent role with validated multi-million-dollar sales solutions experience
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management
  • Experience exceeding sales targets
  • Experience leading a virtual or matrixed team
  • Understanding of macro-level business IT needs

Benefits

  • Competitive salary
  • Opportunities for professional development
  • Inclusive work environment

Requirements Summary

10+ years of client management, 5+ years in Client Director role (multi-million-dollar solutions), IT Sales experience & leadership skills