ServiceNow

Global Client Director - GSI

ServiceNow Global Client Director (GSI) in New York. Lead virtual teams, drive new business with existing accounts. Requires 7+ years client management, 2+ years director experience, ServiceNow platform knowledge (ITSM, HR, Security Ops). Competitive benefits including 401k, PTO, visa sponsorship.

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The Mothership
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Expert/Leadership
ServiceNow Role Type:
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Sales
ServiceNow Modules:
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IT Operations Management
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IT Service Management
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Integration Hub
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Security Operations
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
October 21, 2025

ServiceNow is looking for a Global Client Director to produce new business with existing accounts and lead virtual teams. The ideal candidate will have experience in client management, AI integration, and executive relationship management.

Requirements

  • 7+ years of experience in client management in the GSI Global systems Integrator vertical
  • 2+ years of experience as a Client Director or equivalent role
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service and IT Operations Management
  • Experience achieving sales targets
  • Experience leading virtual or matrixed teams
  • Ability to understand broad, macro-level business IT needs for a prospective client

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
  • Visa Sponsorship
  • Four Day Work Week
  • Generous Parental Leave
  • Tuition Reimbursement
  • Relocation Assistance

Requirements Summary

7+ years of client management experience, 2+ years of Client Director experience, and ability to understand broad business IT needs