ServiceNow

Global Client Director - GSI

Join ServiceNow as a Global Client Director in New York. Leverage your GSI expertise to drive sales, lead teams, and innovate with ITSM solutions. Competitive salary and growth opportunities.

Department - JobBoardly X Webflow Template
The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
October 8, 2025

ServiceNow is seeking a Global Client Director (GSI) to manage relationships with large existing clients and lead virtual teams. This role focuses on strategic leadership, developing innovative solutions, and achieving financial targets. The company emphasizes employee growth, innovation, and a collaborative work environment.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes.
  • 7+ years of experience in client management in the GSI Global systems Integrator vertical
  • 2+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive level relationship management with Big 4 consultancy firms.
  • Previous sales experience in IT Service Management, HR, Security Operations, Customer Service, and IT Operations Management.
  • Experience achieving sales targets.
  • Experience leading virtual or matrixed teams.
  • Ability to understand macro-level business IT needs for a prospective client.
  • Travel up to 50%

Benefits

  • Competitive salary
  • Opportunities for professional development
  • Inclusive work environment

Requirements Summary

7+ years GSI experience & 2+ years of client management in GSI vertical. IT Sales/Service Management experience, Executive leadership skill, & ability to drive sales. Sales experience & executive experience are keys to success