Global Process Lead

FirstRand is seeking a Global Process Lead to transform Human Capital's operational capabilities. The successful candidate will lead the design, standardisation, and optimisation of end-to-end hiring processes across multiple business units and regions.

Requirements

• Minimum Bachelors Degree in Human Resources, Business Administration, Process Engineering or a related field
• Experience in HC (with process optimisation experience), shared services / global business services, or process management
• Strong understanding of global HC processes, policies, and compliance requirements
• Proficient in Lean Six Sigma, PMP, or similar process improvement methodologies
• Experience with HC technology platforms (e.g., Workday, SAP SuccessFactors, Oracle) and service management tools (e.g., ServiceNow)
• Experience in leading cross-functional change initiatives in complex environments
• Proven ability to drive measurable business value through process transformation
• Strong stakeholder management and influencing skills across diverse teams

Benefits

• Challenging work in a complex and exciting environment
• Opportunities to innovate and create efficiencies