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SGS
Governance & Service Management Manager
Join SGS as a Governance & Service Management Manager in Graniczna, Mazowieckie. Leverage ServiceNow for service delivery and governance. 6-8 years finance experience required. Benefits include training and support.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Governance, Risk, and Compliance
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 7, 2025
SGS is a leading testing, inspection, and certification company seeking a Governance & Service Management Manager. The role focuses on establishing global governance frameworks, managing service delivery, ensuring stakeholder engagement, and supporting function leadership. It is a fully remote position with a focus on the SSC sector.
Requirements
- Bachelor’s/Master’s degree in Finance, Accounting, Business, or related field
- 6–8 years of experience in global finance operations, shared services, governance, or audit
- Strong knowledge of core finance processes (R2R, PTP, OTC, MDM) and governance frameworks
- Proven experience in service management (SLAs, KPIs, OLAs, RACI)
- Skilled in ERP systems (SAP, Oracle), BI tools, and workflow/reporting platforms (e.g., ServiceNow)
- Strong analytical and problem-solving mindset
- Excellent stakeholder management, communication, and relationship-building skills
- Willingness to travel up to 30%
Benefits
- variety of development opportunities
- full initial training
- constant support
- additional benefits (Medicover, language courses, foreign language support, etc.)
- Charity initiatives
- Employee Referral Program
Requirements Summary
Bachelor's degree. 6-8 years of global finance experience. Strong knowledge of finance processes and governance frameworks
