GSD First Line Tech Support with German

DXC Bulgaria is seeking a GSD First Line Tech Support with German to join their team. The position involves providing technical issue resolution in a positive and professional manner to customers across the globe through multiple support communication channels. Comprehensive technical training will be provided to help the candidate grow in the direction that best fits their personal career plan.

Requirements

• Excellent German and English Language
• Excellent Communication & Interpersonal Skills
• General IT knowledge
• Previous IT Experience
• Understanding of Windows OS (Windows 7, Windows 10)
• Knowledge of Microsoft Apps – MS Office, O365, Outlook, Teams

Benefits

• Competitive remuneration package
• Additional Medical & Life insurance
• 4 days additional paid leave (total: 24 days)
• Food vouchers
• Training, continuous learning and career development in the largest IT company on the market
• Unlimited access to courses from a bunch of external partners for the best learner's experience (e.g., LinkedIn Learning, Udemy)
• Access to a foreign language learning platform
• Stable employment in an international company
• Advancement opportunities within the organization (a variety of interesting projects with an array of technologies and tools)
• Flexibility in work arrangement (hybrid or fully remote work, the home office culture is in our DNA)
• Workplace equipment to organize your home office (e.g., chair, desk, additional monitor, headset etc.)
• DXC Partner courses and certifications (Microsoft, SAP, ServiceNow, AWS, Google, Dell Technologies, IBM, Microfocus, Salesforce, Red Hat, VMware, Workday)
• Employee Referral Program - a financial bonus for the referrer for a successful candidate recommendation
• Employee Recognition Program with points assigned by colleagues for the recognized employees (exchangeable for prizes)
• Employee Assistance Program (providing 24/7 support for employees and their families in difficult life situations)
• Opportunity to join our numerous charity and ecology-related events organized by our Employee Ambassadors team