GTM Decision Support, Director

The Decision Support team helps ServiceNow leaders make faster, smarter, and more confident go-to-market decisions. As a Decision Support Leader, you’ll act as a trusted advisor and internal consultant, owning complex, cross-functional analyses from framing to executive recommendation.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• 10–15 years of experience in GTM strategy, commercial analytics, corporate strategy, or management consulting within a high-growth enterprise or SaaS environment
• Advanced modeling and analytical capabilities (Excel, SQL, Tableau/Power BI, or equivalent)
• Strong executive presentation (powerpoint) and communication skills; adept at simplifying complexity and influencing senior stakeholders
• Deep understanding of GTM motions across Sales, Customer Success, and Channel ecosystems
• High ownership mindset; thrives amid ambiguity and shifting priorities
• Bachelor’s degree required; MBA or advanced degree preferred

Benefits

• Competitive salary
• Benefits package
• 401(k) matching
• Health insurance
• Paid time off
• Opportunities for professional growth and development