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ServiceNow
GTM Operations Analyst
The Mothership
Senior
ServiceNow Role Type:
Business Process Analyst
ServiceNow Modules:
Incident Management
Integration Hub
Predictive Intelligence
ServiceNow Certifications (nice to have):
Job description
Posted on:
October 24, 2025
ServiceNow is seeking a highly motivated Go-to-Market (GTM) Operations Analyst to bridge strategy and execution. This role involves analyzing complex processes, identifying pain points, and designing scalable workflows to streamline marketing operations. The analyst will translate business needs into actionable requirements, ensuring efficient execution and scalability without compromising quality or accuracy. The position requires a blend of business acumen and technical understanding, particularly within the Adobe stack and AI-enabled tools.
Requirements
- 6+ years of experience as a business analyst
- 6+ years of experience working across the go-to-market lifecycle
- Demonstrated success in diagnosing inefficiencies and designing solutions
- 6+ years of experience with enterprise platforms (Adobe, ServiceNow, CRM, analytics, and integration frameworks)
- Strong collaboration and communication skills
- AI-native mindset with automation, machine learning, and intelligent validation
Requirements Summary
6+ years business analyst experience, 6+ years go-to-market lifecycle, and proficiency with enterprise platforms. Bachelor's degree or equivalent experience
