Sainsbury's

Hardware Asset Management Coordinator

Join Sainsbury's in Coventry as a Hardware Asset Management Coordinator. Leverage ServiceNow skills to manage assets, ensure SLA adherence, and collaborate effectively. Benefits include training in ITSM and Asset Management.

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Direct Hire
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
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Incident Management
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Hardware Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Hardware Asset Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
July 8, 2025

The Hardware Asset Management Coordinator role is part of the Asset Management team in the wider Service Operation division and reports into HAM Manager. The individual will be a highly motivated and detail-oriented member of the HAM team, responsible for updating the asset register, liaising with stakeholders, and ensuring SLA adherence.

Requirements

  • Proficiency with processes, tools, documentation and collaboration with a wide range of stakeholders
  • Strong analytical and problem-solving skills. Ability to analyse data and identify trends and discrepancies.
  • Excellent verbal and written communication skills. Ability to interact effectively with diverse stakeholder groups.

Benefits

  • System and process training
  • Access to personal development tools e.g. Learning and Online Self-Development tools.
  • Suitable training in ServiceNow (ITSM) & Asset Management
  • Mentoring & Line Management Support
  • Processes and System Training (as required)
  • Flexible working policy
  • Supplier Contract Upskilling
  • Asset Management certifications (if applicable)

Requirements Summary

Proficiency with processes, tools, documentation and collaboration, strong analytical skills, excellent communication skills