Hardware Asset Management (Senior Specialist)- Senior Infrastructure Services and Management Specialist

The IT Asset Management team at Northwell Health is responsible for the lifecycle oversight, compliance, and optimization of all enterprise IT hardware assets across the organization. The team uses ServiceNow's HAMPro module to align asset processes, drive enterprise compliance, and establish operational excellence.

Requirements

• Maintains the organization's core applications and IT infrastructure
• Drives definition of client’s application requirements and characteristics
• Reviews, analyzes, develops, installs, and modifies systems
• Detects, diagnoses, and reports related problems for later follow up and resolution determination
• Assists with the development, maintenance and implementation of the strategic plan for infrastructure systems activities
• Provides consultation on complex technical projects
• Acts as project leader for projects for the implementation or upgrade of Enterprise infrastructure
• Performs related duties as required
• Hands-on experience with ServiceNow, specifically within the Hardware Asset Management Professional (HAMPro) module
• Familiarity with IT asset lifecycle processes
• Experience conducting remote and on-site IT asset audits and reconciling results with inventory records
• Experience supporting warehouse or stockroom operations
• Strong understanding of IT infrastructure hardware categories
• Ability to interpret and remediate discrepancies in asset and model data records
• Proficient in developing or enhancing catalog items and workflows
• Skilled in cross-functional collaboration and compliance enforcement
• Excellent analytical, organizational, and communication skills