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Landis+Gyr
Hardware Support Engineer
Join Landis+Gyr as a Hardware Support Engineer in Cham, Zurich. Leverage ServiceNow for technical support, ensuring optimal performance of smart metering devices.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 26, 2025
We are seeking a Hardware Support Engineer to ensure that field devices function correctly and are commissioned by the customer. The ideal candidate will have several years of experience in the commissioning and maintenance of technical field devices, as well as comprehensive knowledge in fault diagnosis and communication technologies.
Requirements
- Completed technical training or comparable professional experience in the field of Energy / Communication / Smart Metering
- Several years of experience in the commissioning and maintenance of technical field devices
- Comprehensive knowledge in fault diagnosis (analysis of logs, trace files, performance metrics)
- Good knowledge of communication technologies such as LTE, GPRS, PLC, IPv4/v6 and meter or IoT protocols (e.g. DLMS, SML, COSEM)
- Experience with technical support tools such as ServiceNow, SAP, test platforms or remote device management systems
- Very good German and English language skills in writing and speaking
- French is an asset
Requirements Summary
Completed technical training or comparable experience in Energy/Communication/Smart Metering, several years of experience in commissioning and maintenance, and comprehensive knowledge in fault diagnosis and communication technologies
