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ServiceNow
Hardware Support Services Engineer
Join ServiceNow in Dublin as a Hardware Support Services Engineer. Leverage your Linux expertise to troubleshoot enterprise server hardware. Competitive salary and growth opportunities.
The Mothership
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
May 2, 2025
The Hardware Support Services team owns the maintenance and hardware break/fix process on production, GCC, and Lab servers in our datacenters. As an Engineer, you’ll troubleshoot, diagnose, and coordinate repairs for complex hardware problems on enterprise-class servers and infrastructure.
Requirements
- Minimum 2 years' experience with Linux-based operating systems on an enterprise-class server level.
- Ability to troubleshoot hardware such as NVMe, Motherboards, DIMM Modules, etc.
- Basic understanding on GPU's, technologies such as OOB, DNS, DHCP, TCP/IP, VLANS, SSH, SCP, PXE, Switching, Routing, etc.
Benefits
- Competitive salary and benefits package
- Opportunities for growth and professional development
- Collaborative and dynamic work environment
Requirements Summary
2+ years of experience with Linux-based operating systems, hardware troubleshooting, and basic understanding of technologies such as OOB, DNS, DHCP, TCP/IP, VLANS, SSH, SCP, PXE, Switching, Routing, etc
