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Head of Change, Event and Configuration
Join M&S as Head of Change, Event and Configuration in the UK. Lead Change Management using ServiceNow, ensuring efficiency and compliance. Strong DevOps skills required. Competitive benefits!
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
Change Management
Configuration Management Database
DevOps
IT Service Management
Problem Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - Discovery
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
August 26, 2025
M&S is seeking a Head of Change, Event and Configuration to focus on strategic roadmaps, ensuring operational efficiency and mitigating risks within Change Management practices. This role involves improving incident reduction, validating CMDB data, and overseeing all Changes for effectiveness and compliance. The ideal candidate will have experience with DevOps and IT Service Management, utilizing tools like ServiceNow and BMC Helix.
Requirements
- Solid grasp of DevOps
- Deep expertise in Change, Event and Configuration Practices
- Ability to develop and guide technology roadmaps
- Solid technical knowledge of IT infrastructure
- Experience with ITSM and DevOps tools
- Experience with Change and Problem Management
Benefits
- Competitive holiday entitlement
- Discretionary bonus schemes
- Pension Scheme
- Life Assurance
- Wellbeing support
- Parental/adoption/neonate policies
Requirements Summary
Strong DevOps & change mgmt expertise needed. Technical knowledge of IT infrastructure & ITSM tools. Experience with ServiceNow/BMC Helix & AIOps
Apply now
United Kingdom
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United Kingdom
United Kingdom
Entry Level
Hybrid
Full Time
