Lord Abbett

Head of Enterprise Technology Project Management Office

Head of Enterprise Technology PMO at Lord Abbett (Jersey City, NJ). Lead data-driven portfolio management, TBM/FinOps, and governance using ServiceNow PPM/ITSM. 10-15+ yrs required. Competitive benefits.

ServiceNow Role Type:
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Technical Project Manager
ServiceNow Modules:
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Governance, Risk, and Compliance
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IT Service Management
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Strategic Portfolio Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
November 24, 2025

Build and run a lightweight, data-driven Project Management Office (PMO) that unifies portfolio management, Technology Business Management (TBM) / Cloud Financial Operations (FinOps), risk and governance, and vendor operations across Global Enterprise Technology Organization (GETO).

Requirements

  • 10–15+ years across PMO/portfolio management, Technology Business Management (TBM) / FinOps, and governance in complex technology organizations;
  • Proven FinOps experience with cloud unit economics and optimization levers;
  • Hands‐on expertise with ServiceNow (PPM/ITSM), Jira, ERP/GL reporting, and cloud cost management tools;
  • Strong commercial acumen (contracts and pricing), vendor segmentation, and QBR leadership;
  • Executive storytelling, systems thinking, and sound judgment to simplify, sequence, and say “no” when needed;
  • Strong written and verbal communication;
  • Demonstrated experience with senior stakeholder engagement;
  • Experience establishing a single, ranked portfolio across multiple technology towers (e.g., Infrastructure/Cloud, Workplace Technology, Information Security, Corporate Applications);
  • Demonstrated success improving forecast accuracy to ±3–5% and publishing trusted unit economics;
  • Track record reducing avoidable run costs (e.g., cloud/infra waste, software shelfware);
  • Familiarity with audit and regulatory expectations relevant to investment management (e.g., SOX alignment, SEC-related controls);
  • Portfolio Management Professional or other relevant Project Management Institute certifications would be a plus;

Benefits

  • Competitive total rewards package to all eligible employees
  • Competitive total compensation
  • Retirement plans
  • Competitive health and well-being plans

Requirements Summary

10–15+ years of experience in PMO/portfolio management, Technology Business Management (TBM) / FinOps, and governance; hands-on expertise with ServiceNow, Jira, ERP/GL reporting, and cloud cost management tools