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Royal London Group
Head of Service Management
Join Royal London Group as Head of Service Management in Alderley Edge. Lead a team, enhance IT services using ServiceNow, and enjoy great benefits!
Direct Hire
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
June 6, 2025
As Head of Service Management, you will lead a team of approximately 30 professionals and shape the IT service strategy, ensuring delivery of consistent and efficient IT services across the organisation. This role is pivotal in driving operational excellence and enhancing service performance through data-driven insights and automation.
Requirements
- ITIL experience
- ServiceNow experience
- Senior IT management skills
- Commercially astute
- Strong leadership skills
- Excellent communicator
Benefits
- 28 days annual leave
- Bank holidays
- Up to 14% employer matching pension scheme
- Private medical insurance
Requirements Summary
Senior IT management skills, ITIL experience, and excellent communication skills
