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Deploy
Help Desk Manager
Help Desk Manager at Deploy. Lead IT support team with 5+ years experience & 2+ years leadership. ServiceNow/ITSM expertise required. Competitive salary & development opportunities.
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
December 12, 2025
We are seeking an experienced and motivated Help Desk Manager to lead our IT support team and ensure the delivery of high-quality technical support services to our organization.
Requirements
- 5+ years of experience in IT support, with at least 2 years in a leadership or management role
- Proven experience managing help desk operations in a fast-paced environment
- Strong knowledge of IT service management (ITSM) frameworks and tools (e.g., ServiceNow, Jira, Zendesk)
Benefits
- Competitive salary
- Benefits package
- Professional development opportunities
Requirements Summary
5+ years of IT support experience, 2+ years of leadership experience, and strong knowledge of ITSM frameworks and tools
