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DEME Group
Helpdesk Operator
Helpdesk Operator at DEME Group: Resolve IT issues using ServiceNow ticketing platform. Requires IT degree, helpdesk experience, ServiceNow proficiency. Offers training, mobility, growth opportunities.
ServiceNow Role Type:
ServiceNow Modules:
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ServiceNow Certifications (nice to have):
Job description
Posted on:
May 29, 2025
As a Helpdesk Operator, you will provide efficient and timely support to users through the ServiceNow ticketing tool, managing and resolving IT-related issues.
Requirements
- Bachelors Degree in IT
- Proven experience as a Helpdesk Operator or in a similar IT support role
- Proficiency in using the ServiceNow ticketing tool or other IT service management platforms
Benefits
- An extensive mobility program for a healthy work-life balance
- A permanent training track which allows you to develop yourself personally and professionally
- A stimulating, innovative workplace with numerous growth opportunities
- A people-oriented environment with an interactive health program and a focus on employee wellbeing
Requirements Summary
Bachelors Degree in IT, 1-2 years of experience as a Helpdesk Operator or similar role, proficiency in ServiceNow ticketing tool
