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Internet Brands
Helpdesk Supervisor
Helpdesk Supervisor at Internet Brands, California. Lead IT support team with 7+ years experience. Manage operations, stakeholder engagement, procurement. Health insurance, 401(k), PTO, EAP included.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Asset Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
November 5, 2025
The Helpdesk Supervisor will oversee the daily operations of the Helpdesk team supporting IB’s offices, combining hands-on technical expertise, team leadership, and stakeholder engagement to ensure exceptional customer service and operational excellence.
Requirements
- Team Leadership & Performance Management
- Technical & Operational Oversight
- Stakeholder & Business Engagement
- Office & Technology Management
- Procurement & Administration
Benefits
- health insurance options
- flexible spending accounts
- short-term and long-term disability insurance
- life and AD&D insurance
- 401(k) retirement savings plan
- paid time off (PTO)
- paid holidays
- commuter benefits
- Employee Assistance Program (EAP)
- well-being coaching services
- voluntary benefits such as home, auto and pet insurance
Requirements Summary
7+ years of experience in Helpdesk or IT support environment, strong leadership and technical skills, excellent communication and interpersonal skills
Apply now
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California
United States
Senior
In-Person
Full Time
70000-70000 USD/year
