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Expleo
Helpdesk Support Executive
Join Expleo in Chennai as a Helpdesk Support Executive. Leverage ServiceNow skills to provide top-notch IT support. Requires 2 years experience and a tech degree.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
July 3, 2025
We are seeking a skilled and customer-focused Helpdesk Support Executive with 2 years of experience to join our IT support team. The ideal candidate will be responsible for providing first-level technical support, resolving IT-related issues, and ensuring smooth day-to-day operations for end-users.
Requirements
- 2 years of experience in a helpdesk or technical support role
- Bachelor’s degree in Computer Science, Information Technology, or a related field
- Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking
- Familiarity with ticketing systems (e.g., ServiceNow, Zendesk, Freshdesk)
- Excellent communication and interpersonal skills
- Ability to work independently and in a team environment
- Strong problem-solving and multitasking abilities
Requirements Summary
2 years of experience in a helpdesk or technical support role, Bachelor’s degree in Computer Science, Information Technology, or a related field, Strong knowledge of Windows OS, Microsoft Office Suite, and basic networking
