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Hologic
Helpdesk Support Technician
Join Hologic as a Helpdesk Support Technician in Zaventem. Provide IT support, troubleshoot issues, and utilize ServiceNow skills. Competitive salary & benefits.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 29, 2025
Helpdesk Support Technician responsible for providing IT support to business partners, troubleshooting technology challenges, and educating end users on utilizing available tools.
Requirements
- Experience in an IT Help Desk support role
- Windows 10 /11 experience
- Microsoft Office / Office 365
- Laptop and printer hardware knowledge required
- Mobile Device support experience (Apple iOS preferred)
- Advanced knowledge of desktop support tools
- Knowledge of networking principles and troubleshooting client Wi-Fi issues
- Ability to triage, troubleshoot, and resolve PC/Network problems quickly and accurately
- Excellent communication skills, telephone support skills, and interpersonal skills with a customer service focus
- ServiceNow experience is desirable but not essential
Benefits
- Competitive salary
- Pension
- Medical insurance
Requirements Summary
Experience in IT Help Desk support role, Windows 10/11, Microsoft Office, laptop and printer hardware knowledge, and mobile device support experience
