HR BSC Service Desk Junior Analyst

We are seeking a highly motivated and analytical HR BSC Service Desk Jr Analyst to join our team and oversee HR service Desk for Americas. The role involves resolving or directing HR-related inquiries across various categories, utilizing Workday and ServiceNow.

Requirements

• Bachelor degree in Human Resources management or equivalent Business school degree preferable
• 1 year of work experience in HR such as call center or customer service is desirable
• Advanced proficiency in English language
• Knowledge of Workday Solutions, Excel functions, Google G-Suite

Benefits

• Excellent customer focus (internal & external)
• Proven problem solving ability and successful conflict resolution
• Assertive, energetic, and a self-starter
• Excellent verbal and written communication skills
• Adaptability to changing situations & priorities